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Infosys Limited
Infosys
FormerlyInfosys Private Limited (1981–1992)
Infosys Technologies Private Limited (1992–1992)
Infosys Technologies Limited (1992–2011)
Company typePublic
ISININE009A010321
IndustryInformation technology Consulting
Outsourcing
Founded2 July 1981; 43 years ago (2 July 1981) Pune, India
Founders
Headquarters
Bangalore, Karnataka
,
India
Area served
Worldwide
Key people
Nandan Nilekani (Chairman)
Salil Parekh (MD & CEO)[1]
RevenueIncrease ₹158,381 crore (US$19 billion) (FY24)[2]
Increase ₹35,988 crore (US$4.3 billion) (FY24)[2]
Increase ₹26,248 crore (US$3.1 billion) (FY24)[2]
Total assetsIncrease ₹137,814 crore (US$17 billion)[3] (2024)
Total equityIncrease ₹88,461 crore (US$11 billion)[3] (2024)
Number of employees
317,240 (March 2024)[4]
Divisions
Subsidiaries
RatingCRISIL AAA / Stable / CRISIL A1+
Websiteinfosys.com
Footnotes / references
[5]

Infosys Limited is an Indian multinational information technology company that offers business consulting, information technology, and outsourcing services. Founded in Pune, the company is headquartered in Bangalore.[6] As of 2020, Infosys is the second-largest Indian IT company by revenue, following Tata Consultancy Services.

On 24 August 2021, Infosys became the fourth Indian company to achieve a market capitalization of US$100 billion. It is recognized as one of the leading Big Tech (India) companies.[7][8]

History

[edit]

Infosys was founded by seven engineers in Pune, Maharashtra, India, with an initial capital of $250.[9] It was registered as Infosys Consultants Private Limited on 2 July 1981.[10] In 1983, it relocated to Bangalore, Karnataka.

The company changed its name to Infosys Technologies Private Limited in April 1992 and became Infosys Technologies Limited when it transitioned to a public limited company in June 1992.[11] In June 2011, the company was renamed Infosys Limited.[12]

In February 1993, Infosys launched its initial public offering (IPO) with an offer price of ₹95 (equivalent to ₹690 or US$8.20 in 2023) per share, compared to a book value of ₹20 (equivalent to ₹150 or US$1.70 in 2023) per share. The IPO was initially undersubscribed but was "bailed out" by US investment bank Morgan Stanley, which acquired a 13% equity stake at the offer price.[13] When trading began in June 1993, the share price opened at ₹145 (equivalent to ₹1,100 or US$13 in 2023) per share.[14]

Infosys shares were listed on the Nasdaq stock exchange in 1999 as American depositary receipts (ADRs), making it the first Indian company to be listed on Nasdaq.[citation needed] The share price soared to ₹8,100 (equivalent to ₹35,000 or US$420 in 2023) by 1999, making it the most expensive share on the market at the time. Infosys was then among the top 20 companies by market capitalization on the Nasdaq.[13] The ADR listing was later transferred from Nasdaq to NYSE Euronext to provide European investors with better access to the company's shares.[15]

In July 2010, then-British Prime Minister David Cameron visited Infosys HQ in Bangalore and addressed the company's employees.[16]

Infosys, Bangalore

In 2012, Infosys announced the opening of a new office in Milwaukee, Wisconsin, to serve Harley-Davidson.[17][18] In 2011, Infosys hired 1,200 U.S. employees, and by 2012, it had expanded its workforce by an additional 2,000 employees.[18] In April 2018, Infosys announced further expansion in Indianapolis, Indiana.

In July 2014, Infosys launched a product subsidiary named EdgeVerve Systems, focusing on enterprise software products for business operations, customer service, procurement, and commerce network domains.[19] In August 2015, assets from Finacle Global Banking Solutions were transferred from Infosys, making them part of the EdgeVerve Systems product portfolio.[20]

Infosys surpassed US$10 million in annual revenue in FY 1995, reached US$100 million in FY 1999, hit US$1 billion in FY 2004, and exceeded US$10 billion in FY 2017. As of December 2023, its revenue stands at US$18 billion.[21]

In June 2024, Infosys introduced Infosys Aster, a comprehensive suite of AI-enhanced marketing services, solutions, and platforms designed to enrich brand engagement, optimize marketing operations, and drive business growth with enhanced efficiency.[22]

Services, Products and Platforms

[edit]

Infosys Limited offers a range of products and services across various domains:[23]

Glass building in Pune campus

Services

  1. Consulting and Technology Services: Infosys provides consulting services for business transformation, focusing on areas like cloud computing (Infosys Cobalt), AI, data analytics, and cybersecurity.[24][25]
  2. Digital Services: Includes digital commerce, marketing, and experience services, utilizing platforms like Infosys Equinox and Infosys Meridian.[26][27]
  3. Engineering Services: Offers product engineering, design, and development services, supporting industries with IoT, blockchain, and other advanced technologies.[28]
  4. Application Development and Maintenance: Assists clients with the development, maintenance, and modernization of enterprise applications from major vendors like Microsoft, Oracle, SAP, and Salesforce.[29]
  5. Business Process Management (BPM): Manages end-to-end business processes, focusing on automation, analytics, and customer experience management.[30]

Products & Platforms

  1. Infosys Finacle: A digital banking solution that helps banks enhance customer experiences and automate operations.[31]
  2. EdgeVerve Systems: Provides AI-driven business applications and platforms for enterprise digital transformation.[32]
  3. Panaya: A cloud-based platform for agile application delivery and testing.[33]
  4. Infosys Wingspan: A learning platform designed to support organizational upskilling and workforce training.[34]
  5. Infosys Topaz: Focuses on data analytics and AI, enabling organizations to derive insights and drive innovation.[35]

Geographical presence

[edit]

As of 31 March 2024, Infosys operates 94 sales and marketing offices and 139 development centers globally. The company's operations are spread across key regions, including India, the United States, Canada, China, Australia, Japan, the Middle East, and Europe.[36]

In the fiscal year 2023-2024, Infosys generated approximately 61% of its revenue from North America, 25% from Europe, 3% from India, and 11% from other regions, including the Middle East, Australia, and Japan.[37] [38]

Infosys's operations in Russia came under scrutiny following the invasion of Ukraine on 24 February 2022. The company issued a statement clarifying that it did not have active relationships with Russian firms.[39][40] By November 2022, only administrative staff remained in Russia, assisting with the transfer of existing contracts to other contractors.[41]

Acquisitions

[edit]

Infosys has acquired companies across various industries and regions, including the Switzerland-based management consultancy Lodestone Holding AG for $345 million in 2012, the Israel-based automation technology firm Panaya for $200 million in 2015, and the Denmark-based life science consulting company BASE life science for €110 million in 2022.

Name of the acquired company Based in Acquisition cost Acquisition date The business of an acquired company
Expert Information Services Australia US$23 million Dec 2003[42][43] IT service provider
McCamish Systems USA US$38 million Dec 2009[44] Insurance and financial services
Portland Group Australia AUD 37 million Jan 2012[45][46] Strategic sourcing and category management
Lodestone Holding AG Switzerland US$345 million Sep 2012[47] Management consultancy
Panaya Israel US$200 million Mar 2015[48][49] Automation technology
Skava USA US$120 million Apr 2015[50][51] Digital experience solutions
Noah-Consulting USA US$70 million Nov 2015[52] Information management consulting services
Skytree USA Undisclosed amount Apr 2017[53] Machine learning
Brilliant Basics UK GBP 7.5 million Aug 2017[54] Product design and customer experience
Fluido Oy Finland EUR 65 million Oct 2018[55] Salesforce advisor and consulting partner
WongDoody USA US$75 million Jan 2019[56] Advertising and creative strategy services
Stater N.V. Netherlands EUR 127.5 million Apr 2019[57] Mortgage services
Simplus USA-AU TBD Feb 2020[58] Salesforce Partner
Kaleidoscope USA US$42 million Sep 2020[59] Product design and development
GuideVision Czech Republic EUR 30 million Oct 2020[60] ServiceNow partner
Oddity Germany EUR 50 million Mar 2022[61] Digital marketing, Experience, and Commerce agencies
BASE life science Denmark EUR 110 million Jul 2022[62] Life science consulting and technology
InSemi Bangalore Rs 280 Crore January 2024[63] Leading Semiconductor Design Services Provider

Listing and Shareholding Pattern

[edit]
Main block in the Chennai campus

In India, Infosys shares are listed on the BSE, where it is a part of the BSE SENSEX, and on the NSE, where it is included in the NIFTY 50 index.[64] Infosys also trades its shares through American depositary receipts (ADRs) on the New York Stock Exchange.[65]

Over the years, the shareholding of Infosys's promoters has steadily decreased. This trend began in June 1993, when Infosys first listed its shares. The promoter holdings further declined when Infosys became the first Indian-registered company to list Employee Stock Options Schemes and ADRs on NASDAQ on 11 March 1999.[66]

A building in Thiruvananthapuram campus
Infosys shareholding and stakeholders pattern (as of 31 March 2024)[67]
Shareholders Shareholding
Promoters group 014.61%
Foreign institutional investors (FII) 032.74%
Domestic institutional investors (DII) 037.59%
Public 014.81%
Others 0 0.25%
Total 100.00%

Operations

[edit]

Employees

[edit]

As of 2021, Infosys employed a total of 259,619 people, commonly referred to as "Infoscions," with 38.6% of them being women.[38] Of this workforce, 229,658 are software professionals, while the remaining 13,796 are engaged in support and sales.[38] In 2016, 89% of Infosys' employees were located in India.[68]

During the fiscal year 2019, Infosys received 2,333,420 applications from prospective employees, interviewed 180,225 candidates, and made a gross addition of 94,324 employees, reflecting a hiring rate of 4%. These figures exclude its subsidiaries.[68]

In its Q3FY22 results, announced in January, Infosys reported an increase in attrition to 25.5%, up from 20.1% in the previous quarter. The company also declared a profit of Rs 5,809 crore for the third quarter and announced plans to hire 55,000 new graduates for FY22 as part of its global graduate hiring initiative.

Training Centre in Mysore

[edit]
The Development Centre on the Mysore campus

As the world's largest corporate university, the Infosys Global Education Centre, located on a 337-acre[69] campus, features 400 instructors and over 200 classrooms,[70] adhering to international benchmarks. Established in 2002, it had trained approximately 125,000 engineering graduates by June 2015.[70] The centre can accommodate and train up to 14,000 employees at any given time across various technologies.[71][72]

The Infosys Leadership Institute (ILI), located in Mysore, features 196 rooms and trains approximately 4,000 trainees annually.[72] Its primary objective is to cultivate and develop senior leaders within Infosys, preparing them for both current and future executive roles.

Additionally, the Infosys Training Centre in Mysore offers a range of extracurricular facilities, including tennis courts, badminton and basketball courts, a swimming pool, a gym, and a bowling alley. The campus also features an international-standard cricket ground, approved by the BCCI.

CEOs

[edit]

From its establishment in 1981 until 2014, Infosys' CEOs were its founders, with N. R. Narayana Murthy leading the company for the initial 21 years. Dr. Vishal Sikka was the first external CEO, serving for approximately three years.[73][74][75] Sikka resigned in August 2017. Following his departure, UB Pravin Rao was appointed as Interim CEO and Managing Director of the company.[76] Infosys appointed Salil Parekh as Chief Executive Officer (CEO) and Managing Director (MD), effective from 2 January 2018.[77][78]

List of Infosys CEOs

[edit]
Narayan Murthy Nandan Nilekani Kris Gopalakrishnan S. D. Shibulal Vishal Sikka UB Pravin Rao (interim) Salil S. Parekh
1981 to March 2002 March 2002 to April 2007 April 2007 to August 2011 August 2011 to July 2014 August 2014 to August 2017 August 2017 to December 2017[76] January 2018 onwards[79]

Awards and Recognition

[edit]
  • In 2021, Infosys was recognized as a leader in the Forrester Wave for Application Modernization & Migration Services.[80]
  • In 2021, Infosys was named a Leader in the Gartner Magic Quadrant for Data and Analytics Services.[81]
  • In 2020, Infosys was ranked as No. 1 in the HFS Top 10 Agile Software Development 2020 report.[82]
  • In 2020, Infosys was acknowledged as a leader in Retail and CPG Digital Services by Avasant.[83][84]
  • In 2019, Infosys was honored with the United Nations Global Climate Action Award in the 'Climate Neutral Now' category.[85]
  • In 2019, Infosys was ranked 3rd on Forbes' list of the Best Regarded Companies in the World.[86]
  • In 2017, HfS Research recognized Infosys in the Winner's Circle of their Blueprint for Managed Security Services, Industry 4.0 services, and Utility Operations.[87][88][89]
  • In 2013, Infosys was ranked as the 18th largest IT services provider globally by HfS Research.[90] In the same year, it was also ranked 53rd in Forbes' list of the World's Most Innovative Companies.[91]
  • In 2012, Infosys was ranked 19th among the world's most innovative companies by Forbes.[92] The same year, Infosys was listed among the top twenty green companies in Newsweek's Green Rankings for 2012.[93]
  • In 2006, the Institute of Chartered Accountants of India inducted Infosys into the Hall of Fame for winning the Best Presented Accounts award for eleven consecutive years.[94]

Controversies

[edit]

Settlement of Tax Fraud in the US

[edit]

In December 2019, the Attorney General of California, Xavier Becerra, announced an $800,000 settlement involving Infosys and its BPM (Business Process Management) subsidiary. Between 2006 and 2017, nearly 500 Infosys employees were found to be working in the state on Infosys-sponsored B-1 visas instead of the required H-1B visas, according to an official statement on the State of California’s website.[95][96]

This misclassification enabled Infosys to avoid paying California payroll taxes, including unemployment insurance, disability insurance, and employment training taxes.[97][98]

Accusation of Visa Fraud in the US

[edit]

In 2011, Infosys was accused of visa fraud for using B-1 (visitor) visas for work that required H-1B (work) visas. The allegations originated from an internal complaint by an American employee of Infosys, who subsequently filed a lawsuit against the company, claiming harassment and marginalization after raising the issue. Although the lawsuit was dismissed,[99] along with another similar case,[100][101][102] these allegations were brought to the attention of U.S. authorities, leading to investigations by the U.S. Department of Homeland Security and a federal grand jury.[103]

In October 2013, Infosys agreed to settle the civil suit with U.S. authorities by paying $34 million. While the company did not admit guilt, it stated that it settled to avoid the complications of "prolonged litigation".[104] Infosys asserted that, "As reflected in the settlement, Infosys denies and disputes any claims of systemic visa fraud, misuse of visas for competitive advantage, or immigration abuse. Those claims are assertions that remain unproven".[105]

Malfunctioning Government Portals

[edit]

After Infosys took over the contract from Tata Consultancy Services in 2013, the MCA21 portal experienced technical difficulties.[106][107] Issues resurfaced in 2016 following a system migration and version update.[108][109]

In 2020, the finance ministry highlighted several glitches in the GSTN portal developed by Infosys and summoned senior company executives to address the issues.[110][111] In 2022, chartered accountants and tax professionals voiced concerns over persistent technical issues with the GSTN portal.[112][113]

In 2021, the newly launched Income Tax portal, developed by Infosys, experienced numerous glitches. The finance ministry called upon Infosys CEO Salil Parekh to explain the lack of resolution to these issues, which persisted even two months after the portal's launch.[114] These technical problems and outages compelled the government to extend the tax filing deadline.[115] In 2022, users continued to report malfunctions and issues on the first anniversary of the portal's launch.[116][117][118]

See also

[edit]

References

[edit]
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